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Return Policy

What is Nook's return policy?

We take great pride in our reputation for quality and excellent value. If for any reason you are dissatisfied with a Nook product purchased through nooksleep.com, we'll assist you with a stress-free return as long as it’s within 30 days from purchase and the item is unused and undamaged. Refunds for items returned within 30 days of the purchase date will be credited in the same form as the original payment type, minus a 10% restocking fee. Unless the return is due to a manufacturing defect, the customer shall bear the cost of shipping. These terms are only valid if purchased from "nooksleep.com" or via telephone with a Nook Sleep representative.

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