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Warranty Info

What do the warranties cover?

  • Nook is proud to extend limited warranty coverage on select products that prove defective due to manufacturing error or defective material. 

What is the warranty on the Pebble Pure, Pebble Lite and Pebble Air? 

  • Nook offers a Limited Lifetime Warranty on the Pebble Pure, Lite and Air Mattress Core from date of purchase with proof of purchase.

What is the warranty on the Pebble Twin and Pebble Full?

  • Nook offers a 10-year Limited Warranty on the Pebble Wrap from date of purchase with proof of purchase. 

What is the warranty on the Pebble Wrap? 

  • Nook offers a 2-year Limited Warranty on the Pebble Wrap from date of purchase with proof of purchase. 


What is the warranty on the Change Pad?

  • Nook offers a 1-year Limited Warranty on the Pebble Change Pad from date of purchase with proof of purchase.

What is the warranty on the LilyPad, Niche, Lounger and Pouf?

  • Nook offers a 180-day Limited Warranty on the core and wrap of the  LilyPad, Niche, Lounger and Pouf from date of purchase with proof of purchase.

What is the warranty on the Nook Pebble Pillows (Junior, Standard and Body)?

  • Nook offers a 180-day Limited Warranty on the Pebble Pillow Cover and 1-year warranty on the Pebble Pillow core from date of purchase with original proof of purchase.

What is the warranty coverage on Nook Bedding?

  • Nook offers Limited Warranty on fitted sheets, fitted changepad covers, toddler pillows and blankets 30-days following date of purchase with original proof of purchase.

Who do I contact regarding a warranty issue?

What do I need to do to obtain review of my warranty claim?

  • Valid Proof of Purchase
  • Completed RMA Form
  • Picture of the issues (if applicable)
  • **Warranty claims will not be considered without proof of purchase**

Under what circumstances would a warranty not apply when product is within the Warranty Window and Proof of Purchase is provided? 

  • In the instance where a Nook product was purchased as a Final Sale, Floor Model, Deep Discount (Nook's Retailer of the Month program is the exception), Flash Sale (i.e. Gilt, Zulily, My Habit, Rue La La, etc.) or as a resold/return to stock item. 

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